GUEST INFORMATION

GUIDELINES FOR AN ENJOYABLE STAY

To ensure the comfort and safety of our guests, please consider the following simple rules.

Guests at Majestic Pines RV Resort can access complimentary Wi-Fi through the OPTIMUM network—no password is required.
For any assistance or questions during your stay, please call us at

RV guests at Majestic Pines can check in starting at 1 PM, with check-out by 12 PM.
For regional inquiries or assistance, please contact Regional Manager Allison Holcomb at aholcomb@robertsrc.com.

For directions or assistance, the resort is located at 15103 TX-75, Willis, TX 77378.
You can reach the office by phone at 936-506-105.

Cancellations at Majestic Pines RV Resort must be made more than 48 hours before arrival to receive a refund, minus a $25 processing fee.
No refunds are given for cancellations made within 48 hours of the scheduled arrival.

The office is open Monday through:

The laundry, bath house, and dog park at Majestic Pines RV Resort are open 24 hours a day.
The pool and hot tub operate from 10 AM to 5:30 PM during the winter season.
For after-hours maintenance emergencies, guests can call 281-918-9233.

What discounts do you offer?

For stays in RV sites of 6 days or less, we offer:

What kind of RVs do you accept?

Is there an age limit for RVs?

Yes. We do not accept RVs older than 10 years of age, but pictures can be sent to oakforestrvresort@robertsrc.com for
management approval.

Do you have storage?

We have limited sites with storage available.

Daily RV Site rates are based on a 3-adult, 4-child occupancy. Additional guests are $8 per person/per day($10 per
person/per day on holiday weekends).
Extended Stay RV Site rates are based on a 2-adult (no set limit on children) occupancy. Additional guests 16+ are
$150 per person/per month.
Maximum of 6 persons per site for daily/weekly stays and 4 persons per site for extended stays.

Daily RV Site: $25 cancellation fee. No refund 48 hours prior to check-in.
Extended Stay RV Site: $100 non-refundable deposit.
No refunds for cancellations during holiday weekends.
We can transfer $100 non-refundable deposits or sums from reservations canceled within 48 hours or for holiday
weekends to User Credit for future use if guests happen to cancel. It does not expire.
(We
’ll usually give guests this option if they
’re upset about it.)
We do not refund for shortened stays.

Yes. If you make your reservation prior to arrival, you only pay $100 (non-refundable), which gets taken out of your first
month’
s rent. Upon arrival, you will pay the remainder of the rent as well as a $150 security deposit.
If there are no damages to the site, the security deposit will be refunded at the end of your stay, minus electric.