GUEST INFORMATION

GUIDELINES FOR AN ENJOYABLE STAY

Download our park map & our RV guidelines and policies. Feel free to contact us with any further questions.

LATE ARRIVALS
  • Late arrivals require online electronic acceptance of the Terms of Service and Conditions prior to arrival.
  • There is a cabinet located to the left of the front door, inside there will be a packet with your name on it, packets are removed when it is dark.
  • Follow the instructions prior to going to your assigned site, then follow the marked map to your site as indicated so that you will be heading in the proper direction to enter your site.
CANCELLATIONS | CHANGES | BACK-TO-BACK RESERVATIONS

Camping and Glamping is an outdoor experience, there will be no refunds due to discomforts of nature or any adverse weather conditions. There will be no refunds if any amenities or services are not available.

Cancellation of Holiday, Special Event, or Group reservations require a minimum of seven (7) days prior to the arrival date to cancel and there will be a $50.00 fee per site. Less than seven (7) days prior to the arrival date the maximum refund is 50%. Less than four (4) days prior to the arrival date, there will be NO refund.

Cancellation of RV and TENT reservations require a minimum of three (3) days prior to the arrival date to cancel and there will be a $25 fee per site. Less than three (3) days prior to the arrival date, there will be NO refund.

Cancellation of Cabin reservations require a minimum of four (4) days prior to the arrival date to cancel and there will be a $50 fee per cabin. Less than four (4) days prior to the arrival date, there will be NO refund.

Cancellation of Vacation Home reservations require a minimum of seven (7) days prior to the arrival date to cancel and there will be a $100 fee. Less than seven (7) days prior to the arrival date, there will be NO refund.

Early Departures require a minimum of two (2) full days advance notice, without two (2) full days advance notice there will be NO refund.

No after dark arrivals and there will be NO refund – the time that it gets dark varies by the season throughout the year.

RESERVATION CHANGES

Only one complimentary change is allowed per reservation/site. For each change after the first there will be a change fee.
Changes within the cancellation period (see the cancellation and early departure policy) and there will be an administrative change fee.

BACK-to-BACK RESERVATIONS

Reservations booked back-to-back, online, over the phone or in person (different reservation/site numbers) be aware that you MUST remain in the park between 9-11am until an escort can lead you to your site change, occasionally rare circumstances occur that would require you to check-out (depart the park) at 11am and return later for check-in. We do not have a staging or holding area in the campground.

PET POLICY

Any aggressive pet behavior will not be tolerated. It is the owner’s responsibility to avoid any potential interaction.

  • We are pet friendly for the RV and Tent sites. The maximum number of pets is two (2).
  • The Camping Cabins are also pet friendly and there is a per pet fee. The maximum number of pets is two (2).
  • Pets in the camping cabins MUST be in a hard sided or wire crate when left alone inside the cabin.
  • NO pets are allowed in the deluxe style lodging: Studio, Family, Premium, Accessible Cabins and the Vacation Home.
  • Notice to guests with pet allergies we cannot guarantee your cabin has not previously had a pet.
  • There is a fenced off-leash dog area. There are several pet stations around the park – please use them!
  • Pets MUST always be kept on a leash and in control of the owner. Waste MUST be picked up immediately.
  • Barking, howling, yelping MUST be under control – do not leave your pet alone if it cannot maintain a quiet demeanor.
  • Not following the pet policy will result in you having to leave the park without a refund.