Sunrise

(480) 983-2500 Front Desk (480) 288-8654 Home Sales (480) 983-2500 Home Rentals
GUEST INFO

HAVE A BALL DURING YOUR STAY!

There is so much to do at Sunrise RV Resort! We have a jam packed schedule of activities and events going on all season.

We love making new friends so we hope you’ll join in on the fun.

 The 4-1-1 on Activities

 

RV GUIDELINES & POLICIES

Download your park guides, rules and regulations, and rate sheets as well as our RV guidelines and policies. Feel free to contact us with any further questions.

 WELCOME PACKAGE

GUEST GUIDE & MAP RULES AND REGULATIONS RATE SHEET


Cancellation & Refund Policies for RV Sites

Once the cancellation has been made and the RV removed from the site, the site reverts back to the Resort.

Post office keys, name badges and parking permits must be returned at this time. Final utility bills are due upon departure. There will be no refund on annual rents or annual specials. Remaining balance for annual rent or annual special may be applied to lot rent if purchasing new park model or manufactured home directly from Leisure Home Sales. Purchase of resale home does not qualify for transfer of annual rent.

Unless customer provides notice prior to check-in date, reservations are cancelled the day after a missed check-in, and customer forfeits entire deposit.


RV Requirements

We welcome a variety of Class A or Class C Recreational Vehicles (RVs), Motor Homes, Travel Trailers, Fifth Wheels and Resort Homes. RVs must be 10 years old or newer (or reviewed by Management) and 26 feet or longer. The vehicle or home must be fully self-contained, well-kept and in good condition. There are some exceptions that are at the discretion of management; contact the resort for more information.


Refunds

If the resident departs early, the lot reverts to The Resort, with no refunds. Rent on lot shall not be transferred or assumed. No refunds of resort fees will be given.

Mobile Home Lots (if applicable)

Lot rate is based on two adult individuals. Only those who have paid the rent for the lot are allowed to live on the lot.


Check-In

RV Check-in time is one o’clock p.m. All Residents are required to check in with the resort office upon your initial return to the resort. Additionally, after an extended absence, two weeks or more, from the resort, please notify the registration desk of your return. Upon checking in, you will be issued a form to commence mail service.

RV’s will be escorted to their lot by staff. Once sited by staff, do not change your position on the lot! (Utility hookups are sometimes not visible when parking and may be damaged if position is changed).

DO NOT make adjustments to water risers. They can be broken with applied force. Contact the resort office if you need assistance.

Damage by residents may result in a repair charge to the individual.


Check Out

RV check out is 12 noon.


Quiet Hours

Except for work or activities authorized by management, quiet hours are from 10:00 p.m. until 6:00 a.m., during which time residents must ensure that potentially disruptive sounds, including but not limited to voices, television, radios, musical instruments, noisy vehicles, power tools, etc., shall not travel beyond the resident’s individual lot.

If the local municipality has adopted a curfew, then the curfew for minors in The Resort shall be the same as that designated by the municipality.


Loud music, parties, gatherings, profane or obscene language, verbal harassment, arguing, public intoxication, excessive vehicles or guests/visitors during quiet hours, disturbing noises, and all other forms of disruptive conduct are prohibited. No nuisance creating exterior speakers, horns, whistles, bells, or other sound devices are allowed, except security devices installed at homes and used exclusively for security purpose (and installed by a licensed contractor in compliance with applicable ordinances, regulations and these rules).


Loading and Unloading RV’s Prior to Storage

Loading and unloading of your RV is restricted to two (2) days or 48 hours only on your original arrival to the resort and upon your departure for the season. All other times, the RV must be loaded as quickly as possible and will be allowed no longer than 12 hours for this purpose. After these time limits, the unit must be removed from the street…this will be enforced!!!

A temporary pass is required from the office.

Someone must be present at all times with keys, available to move the RV from the street in the event of an emergency.


Recreational Vehicle Restrictions

RV’s must be less than ten (10) years old, unless approved by Management, and at least 26 feet in length. Van conversions, pop-up campers, cab-over campers, high/low type trailers, Class B RVs and tents are prohibited.

Unsightly, ill-fitting added structures (i.e., awnings, sunshades and add a room structures, etc.) will not be allowed.


Annual Policies

There will be no refund on annual rents or annual specials. Remaining balance for annual rent or annual special may be applied to lot rent if purchasing a new park model or manufactured home directly from leisure home sales. Purchase of resale home does not qualify for transfer of annual rent.


Deposits

Stays of more than one month require a deposit of $500. Stays of one week to one month require a deposit of 50% your stay.  Stays inclusive of one day up to one week are payable in full at the time of reservation.


Terms & Conditions

All rates do not include tax and are subject to change without notice. Total rent for entire reservation, is due upon check-in. All rates are based on a maximum of two persons. Fee for each additional person is $3/day, $15/week, $50/month, plus tax. All visitors must be registered with Guest Services. We gladly accept payment by Visa, Discover or Mastercard for daily or weekly rent, and reservation deposits. Rent must be paid in U.S. dollars by check, travelers check or money order.


Monthly Electric

For Stays one (1) month or longer, customer is required to have electric in their name. Please contact Salt River Project (SRP) at (602) 236-888 at least 4 days prior to arrival.


FULL RULES AND REGULATIONS

RULES AND REGULATIONS

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